1

Register and create an account

2

Submission of request

3

Receipt of consultation

Service Description

This service allows government, semi-government, and private entities to request opinion poll, survey, and statistical consultations in economic, environmental, agricultural, social, and demographic topics. These consultations cover the development and review of statistical methodologies and reports.

Service Details
Service Fees Not applicable
Service Request Hours 5 Days
Targeted Segment Government/Semi-Government entities for Abu Dhabi and UAE.
Service Scope Technical Consultation Service
Service Code HCS-SRV-002
Service Type Procedural Service
Documents Required
  1. Copy of the methodologies to be reviewed (if available)
  2. Copy of previous methodologies (if available) for the purpose of preparing new methodologies. 
  3. Copy of the statistical report to be reviewed 
  4. Copy of the statistical questionnaire to be reviewed. 
  5. Copy of previous sample designs (if available) 
  6. Copy of sampling frame (if available)​
Service Policy
  1. If the customer's inputs are not obtained correctly, the customer request will be returned for correction.
  2. The requests that cannot be handled because of the lack or delay of information within 14 days of applying will be canceled.
  3. Unless otherwise written permission is obtained from SCAD, it is not allowed for any entity to circulate, share the confidential data meant only for internal purposes at the entity with other consulting offices dealing with the entity, or disclose this data to the public in any way.

Customer Experience
  1.  I would like to receive Technical Consultation Service in the Emirate of Abu Dhabi 
  2. I inquired about the services of SCAD and the request procedure 
  3. I was informed about the steps to follow in filling out the request form 
  4. I submitted the request through one of the service channels
  5. I was encouraged to provide feedback on my service request
  6. I received a notification on the website and an email informing me of my request type, request ID, status and the expected date of delivery of the requested service,
  7. I received an email in response, and (in case there were attachments) was provided with the requested data through customer happiness portal (by logging in to the portal)
  8. I was encouraged to provide feedback on my service request experience 
  9. I provided feedback about my service request experience with SCAD
Service Request Channels

Website


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