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Sending a Thanks and Gratitude Message

Statistical Data Request

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Sending a Thanks and Gratitude Message

FOLLOWING ARE STEPS TO APPLY FOR A SERVICE:
STEP 1
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Submission of request

STEP 2
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Receipt of the reply

Sending a Thanks and Gratitude Message

Service Description

​Expressing gratitude for the value of the work and efforts of the employee or the department concerned when getting more than expected helps reveal strengths in the delivery of services. It also reflects customers' satisfaction of as a result of the improvement of services or the process of requesting them, giving the staff or section a motivation for an even better service. 
What to give thanks for?
• Satisfaction with the level of service and getting more than expected.
• Satisfaction with the way the service is provided.
• The time taken to deliver the service.
• Simplified procedure for obtaining the service compared with the earlier process.
• Satisfaction with the attitude of a customer happiness team member or the manner they handled the request (such as listening, welcoming, etc.)
• Clarity of procedures and prompt response.
• Any other matters.

SERVICE TYPE
Informational Service
SERVICE CODE
Service request channels

​Sending a Thanks and Gratitude Message can be raised through the following channels here 

Service request hours

​​​​24 hours / 7 days through your preferred channel of contact 

Customer Experience

​1. I wanted to express my thanks and gratitude 
2. I reviewed the process to be followed in expressing thanks and appreciation.
3. I was informed about the steps to follow when expressing thanks and appreciation.
4. I conveyed my thanks and gratitude message.
5. I received a notification on the website and an email informing me of Thanks and Gratitude Message, Thanks and Gratitude Message ID
6. I was encouraged to share my views and observations on my experience when expressing thanks and appreciation.
7. I shared my opinions and comments on my experience in dealing with SCAD.

TARGETED SEGMENT
All SCAD customers
FEE

​​​​​Not applicable

SERVICE SCOPE
Delivery Time
Service Policy

​1. This page is intended for use by customers to express their satisfaction with any results of services, products, processes, procedures, staff attitude, or any other matters.
2. This page is not intended for the employees of the Statistics Centre - Abu Dhabi or employees engaged on permanent or temporary contracts, who should submit their thanks and gratitude through the dedicated internal channels.

Documents Required

​No documents are required unless a particular report is mentioned in the thanks and gratitude message.

Contact us

​​​​​​Channels of communication here

Phone-inquiry and Live-chat Hours
Sunday to Thursday (Except public holidays)
From 08:00 AM To 03:00 PM




SCAD Location
​​​​​​Al Maqta Area ( Bain Al Jessrain), Abu Dhabi, United Arab Emirates
To View the map please click here


Official working days
Sunday to Thursday (Except public holidays)
From 08:00 AM to 04:00 PM




SERVICE REQUEST APPLICATION FORM

REQUESTS HISTORY AND COMMENTS

* mandatory

* mandatory

* mandatory

* mandatory

* mandatory

* mandatory

Help text

email@example.com

Add Supporting Documents
Inline checkboxes
Inline Radio
APR 21
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Mr. Majid .A. Amir

Service: Opinion Poll Request

12 am

The award is one of the highest international awards in the Middle East and North Africa in the field of geographic information systems and allocated to organizations that distinguish its innovation and leadership in taking advantage of this technology.

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