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Latest News

Inquiries and Support

Statistical Data Request

Statistical Data Request

Statistical Survey Request

Statistical Survey Request

Statistical Opinion Poll Request

Statistical Opinion Poll Request

Statistical Consultancy Request

Statistical Consultancy Request

Statistical Training Request

Statistical Training Request

INQUIRIES AND SUPPORT

FOLLOWING ARE STEPS TO APPLY FOR A SERVICE:
CHARTER OF CUSTOMER HAPPINESS
STEP 1
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Send Request

STEP 2
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Analyze

STEP 3
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Resolve

STEP 4
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Close and Rate

Inquiries and Support

Service Description
Customers can receive support from the Customer Happiness Team in response to their questions about all information related to the Statistics Centre - Abu Dhabi and its scope of projects, methodologies, and provision of published/ publishable data in the following areas:
  • Economy
  • Industry and Business
  • Population and Demography
  • Social Statistics
  • Labour Force
  • Agriculture and environment​


SERVICE TYPE
Informational Service
SERVICE CODE
Service request channels

​Inquiries can be raised through the following channels here 

Service request hours

​24 hours / 7 days through your preferred channel of contact 

Customer Experience

​1. I wanted to make an inquiry
2. I conducted a search for the information needed.
3. I reviewed the inquiry procedure
4. I was informed about the steps to follow when filling in the inquiry form.
5. I made the inquiry.
6. I was encouraged to share my views and observations on my experience when making an inquiry.
7. I received a notification on the website and an email informing me of my inquiry type, inquiry ID, status, and the expected date of reply.
8. I was received a reply.
9. I shared my views and observations on my experience in dealing with the Center.

TARGETED SEGMENT
All SCAD customers
FEE

​​Not applicable

SERVICE SCOPE
Delivery Time
Service Policy

​1. This page is not intended for use by segments eligible for requesting services from SCAD. 
2. This page is not intended for suggestions, complaints, or gratitude messages.

Documents Required

​1. No documents are required unless a particular report is mentioned in the inquiry.
2. An official letter must be sent by the requesting party indicating the data required and the reason for requesting that data if it is confidential and not for publication (all of the documents required are accepted electronically).

Contact us

​​​Channels of communication here

Phone-inquiry and Live-chat Hours
Monday to Thursday (Except public holidays)
08:00 am – 03:00 pm 

Friday
08:00 am – 12:30pm​
SCAD Location
Al Khatem Tower – ADGM Square, 
Al Maryah Island Abu Dhabi
Floors: 20,21,22​

To View the map please click here

​
Official working days

Monday to Thursday (Except public holidays)
08:00 am – 04:00 pm 

Friday
08:00 am – 12:30pm​
Apply For Service
SERVICE REQUEST APPLICATION FORM

REQUESTS HISTORY AND COMMENTS

* mandatory

* mandatory

* mandatory

* mandatory

* mandatory

* mandatory

Help text

email@example.com

Add Supporting Documents
Inline checkboxes
Inline Radio
APR 21
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Mr. Majid .A. Amir

Service: Opinion Poll Request

12 am

The award is one of the highest international awards in the Middle East and North Africa in the field of geographic information systems and allocated to organizations that distinguish its innovation and leadership in taking advantage of this technology.

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