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Certificates

2015

10002:2004 Complaints Management System

This International certificate provides instructions for appropriate management of complaints management system, to help determine complaints, their cause and how to address them. The standard indicates management controls and processes that will help you in dealing with customer complaints in a more effective and efficient way, to ensure continued satisfaction of customers with the organization's​ services.

10015:1999 Guidelines for Training

An international certification setting the guidelines that would enable organizations to identify their training needs, develop training plans, provide the resources required, evaluate the outcomes obtained, monitor and develop the training process in the pursuit of training objectives
2014

SCAD Receives the GIS Excellence Award at the GISWORX Annual Convention

The award is one of the highest international awards in the Middle East and North Africa in the field of geographic information systems and allocated to organizations that distinguish themselves through ​innovation and leadership in taking advantage of this technology.
2013

ISO 10015 Training Quality

An international certification setting the guidelines that would enable organizations to identify their training needs, develop training plans, provide the resources required, evaluate the outcomes obtained, monitor and develop the training process in the pursuit of training objectives.

9001:2008 Quality Management System

International recognition certificate includes a set of standards within the quality management system. The ISO 9000 standards are issued and maintained by the by the International Standards Organization (ISO) and run by the competent accreditation authorities in different countries. The rules applied are updated according to the requirements agreed upon internationally in a manner that keeps up with the developments in technology and human knowledge and experience. They represent guidelines for implementation in institutions and companies in order to improve quality.

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